This is an American-owned business that doesn't believe it should take 45 days to receive your product from China. Orders are sent from our New Jersey warehouse via USPS, FedEx, UPS, or DHL for international customers depending on speed and efficiency of delivery. Product will be shipped within 48 business hours. Please allow between 5-7 days for standard delivery. You will be emailed a tracking link after your order is shipped. Thank you for your purchase!
Simply return your product and we'll give you a refund for 30 days.
Installation is quick and easy! Simply follow the instructions included in the box for step-by-step guidance. If you need additional help, our customer support team is just a message away.
The Aqua Vital Filter is highly effective at removing dirt, microplastics, rust, bacteria, heavy metals, and chlorine. The two-stage process ensures cleaner water: first, a sediment filter eliminates particles 10 times smaller than a grain of sand, such as dirt, rust, bacteria, and metals. In the second stage, a Vitamin C filter neutralizes chlorine in your water.
While the Aqua Vital Filter provides cleaner water for washing your face and brushing your teeth, it was not designed for drinking. The water from the filter is much cleaner than your regular tap water, but we recommend using a drinking water filter for that purpose.
Yes! We guarantee a perfect fit for all faucets. The filter works with both hidden and exposed faucet aerators. If you find the included adapters don’t work for your faucet, just let us know and we’ll send you a custom adapter for free. Not sure if it will fit? Simply send us a photo of your aerator, and we’ll verify compatibility for you.
Unfortunately, used filters are not recyclable due to contamination from various substances in your tap water. After use, dispose of the filters as general waste.
Yes! Unlike most filters, the Aqua Vital Filter is safe to use with warm water, ensuring your water remains clean without releasing trapped contaminants.
Typically, each filter lasts about 4 to 6 weeks, though it depends on your water quality. If you're fortunate enough to have clean water, your filter could last a few months. However, if you live in an older building or rely on well water, you may need to replace it more often. A good indicator that it’s time for a replacement is when the filter turns brown or if you notice a drop in water pressure.
The Aqua Vital Filter is the only bathroom sink filter designed to be safe for use with warm water. Many filters, particularly carbon filters, should never be exposed to hot water, as it can release trapped contaminants back into the water. Our filters are designed specifically to handle warm water, so you don’t have to worry about this issue. Unlike others, we’ve created a filter that ensures your water remains clean and safe, even at higher temperatures.
